Careers

How to Apply

To apply for this position please follow one of the two below options:

1) Apply directly via the Government Apprenticeship website: https://www.findapprenticeship.service.gov.uk/apprenticeship/1000117205

2) Apply directly via BMet website:

https://www.bmet.ac.uk/our-courses/apprenticeships/current-vacancies

Job Details

Role: Business Administration Apprentice

Location: based in Birmingham, UK in close proximity to the city centre

Length of Placement: 21 months

Working Hours: 37.5 flexi hours per week Mon-Fri (includes 6 hours of study towards qualification)

Start Date: ASAP

Number of Placements Available: 2

Salary: £17,000 per annum

Benefits: Business Administrator Level 3 Apprenticeship qualification, flexitime, hybrid working opportunities, in-house and college training, supportive environment, 24 days leave plus bank holidays, on-site gym, employee assist programme, regular team social events, cycle to work scheme, casual dress.

Closing Date: Recruitment ongoing until the position is filled

Job Description

NetWatch recently launched an exciting new service which has proven highly successful and has grown at an exponential rate. As a result, we are looking for multiple Business Administration Apprentices to join our company to help with the day-to-day running of this service as well as providing effective administrative support to the wider company.

• Key member of the administration team with responsibility for booking-in instructions using our case management system and resolving queries from clients and colleagues.
• Conducting quality assurance checks to ensure data is inputted correctly.
• Using the phone and email to liaise with clients and external organisations, to request/chase documentation and resolve any queries.
• Issuing cheques and chasing payments to and from external organisations.
• Assisting our analyst team with writing basic reports and letters in relation to ongoing or completed investigations.
• Exposure to different areas of our business, rotating across different administration positions depending upon ongoing business need at the time.
• Supporting colleagues and the wider administration team whenever necessary.

The successful apprentice will complete a full ‘Business Administrator Level 3 Apprenticeship Standard.’ The training will be delivered by Birmingham Metropolitan College with a flexible delivery model. It is highly likely that apprentices who excel in the role will be offered a full-time administration position on completion of their apprenticeship. There are also opportunities to move into other areas of the business, if interested and depending upon business needs at the time. We always promote from within where possible and hope that there will be numerous opportunities to forward your career with NetWatch from this starting point.

Minimum Requirements

• Minimum of Maths & English at grade A-C / 9-4 or functional skills equivalent

Person Specification

• Enthusiastic and positive – eager to start work and gain experience
• IT literate – confident using new IT software and Microsoft Office
• Good verbal communication skills and confidence in dealing with clients over the phone
• Good written communication skills for corresponding with clients over email and compiling short written reports
• Good sense of accuracy and attention to detail
• Honesty and integrity – personal characteristics essential to anyone working in an investigation role at NetWatch.

How to Apply

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

To apply for this position please follow one of the two below options:

1) Submit your CV and a covering letter via email. Please see our careers page for further guidance – https://www.netwatchglobal.com/careers

2) Submit PDF copies of your CV and covering letter to the Indeed platform (please avoid using the Indeed CV template).

Job Description

You will join our vibrant team as an Intelligence Analyst and learn the skills to become a specialist in online and social media intelligence.

As an Intelligence Analyst your key responsibilities are likely to include those listed below, although this is not exhaustive.

• Analysing and compiling intelligence into comprehensive written reports in a target driven environment.
• Researching social networking sites to build up a lifestyle analysis of individuals suspected of being involved in fraudulent claims.
• Online investigations to establish the movements and whereabouts of individuals so that surveillance can be utilised to best effect.
• Identifying and locating individuals who may have witnessed any road or personal injury accidents so that the client can obtain statements to assist when deciding upon liability and reserve.
• Investigations into online networks with the aim of establishing any links between parties which could suggest fraud.
• Utilising in-house NetWatch software to provide a range of bespoke services to clients in various industries.
• Utilising a variety of databases, public records and intelligence tools & techniques to obtain information on subjects and attribute social networking accounts to them.

This is an entry level OSINT role and an opportunity to join an exciting and growing company. We have a supportive learning environment where you will be surrounded by OSINT experts to help you on your career path. We always promote from within where possible and hope that there will be numerous opportunities to forward your career with NetWatch from this starting point.

Requirements

• Excellent grasp of written and spoken English
• 2.1 degree (non-STEM disciplines preferred) or valuable experience in a fraud detection role
• Office-based experience preferred
• Experience working in a target driven environment preferred
• Good understanding of online social networking sites and online trends
• Strong IT Skills

Person Specification

• Analytical thinker – able to analyse information quickly and use it to provide robust advice.
• Written communicator – able to easily relay complex information in a written report.
• Curious – an inquisitive, open-minded type, who seeks out information from sources that may not always seem obvious.
• Self-motivated and driven – passionate about the work and eager to learn and progress.
• Organised – able to balance workloads and stay on track to hit monthly targets.
• Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking.
• Team player – able to work well independently but also in a team to assist in maintaining a supportive environment.
• Shows great enthusiasm for their work and seeks to get involved with new projects and initiatives.
• Honesty and integrity – personal characteristics essential to anyone working in an investigation role at NetWatch.

Benefits Package

Salary: £21,000 per annum plus monthly bonuses

Excellent monthly bonus scheme, flexitime, hybrid working, accredited training opportunities (inc Intelligence Analyst Level 4 Apprenticeship), career progression path, 24 days leave plus bank holidays, buy and sell leave scheme, length of service rewards, on-site gym, employee assist programme (EAP), company pension scheme, regular team social events, cycle to work scheme, casual dress.

Working Hours

35 flexi hours per week Mon-Fri

IMPORTANT: Please note that the first 6 months of this role is office-based and will require the successful candidate to be within a commutable distance to Birmingham City Centre. This role then requires 3 mandatory office days per month minimum.